Privacy Policy

Effective date: June 12, 2026

Roundbox Creative, LLC (“Roundbox,” “we,” “us”) is a web design, SEO, and digital marketing agency based in Orlando, Florida. This policy explains what information we collect through roundboxcreative.com, how we use it, and the choices you have. The short version: we collect only what we need to respond to you and run our business, we never sell your information, and we do not send marketing email lists.

Information We Collect

Information you provide. When you submit a contact form, book an appointment, request a quote, or email us, we receive the information you choose to share, such as your name, email address, phone number, company name, and the contents of your message.

Information collected automatically. Like most websites, we use analytics tools that collect standard usage data: pages visited, time on site, approximate location (city level), device and browser type, and the referring site. This data is aggregated and does not identify you personally.

Client billing information. If you become a client, we collect the business and contact information needed to provide services and invoice you. Card payments are processed by PCI-compliant payment processors (Stripe). Roundbox does not store credit card numbers on its own systems.

How We Use Information

We use the information we collect to respond to inquiries, schedule appointments, provide and improve our services, invoice and process payments for clients, maintain the security of our website, and meet legal and accounting obligations. We contact you about your project or inquiry. We do not operate marketing email lists, and we will not add you to one.

Cookies and Analytics

This site uses cookies and similar technologies to make the site work and to understand how visitors use it. We use Google Analytics for aggregate traffic reporting; Google’s use of data is governed by its own privacy policy. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics with Google’s browser opt-out tools. Disabling cookies does not prevent you from using this site.

How We Share Information

We do not sell, rent, or trade your personal information. Period. We share information only with service providers that help us operate, such as website hosting, analytics, payment processing (Stripe), and accounting (Xero), and only as needed for them to perform those services. We may also disclose information if required by law or to protect our legal rights.

Websites We Build and Manage for Clients

Roundbox designs, builds, and maintains websites for client businesses. Information you submit on a client’s website, such as a contact or appointment form on their site, is collected by and belongs to that client and is governed by that client’s own privacy practices, not this policy. This policy covers roundboxcreative.com only.

Data Security

We take reasonable measures to protect your information, including SSL encryption on this site, cloud-hosted systems with provider-managed security, and restricted access to client data. No method of transmission or storage is 100% secure, but we work to protect the information in our care.

Data Retention

We keep contact inquiries and client records only as long as needed for the purposes above, including ongoing client relationships, and as required for legal, tax, and accounting purposes. You may request deletion of your information at any time using the contact details below.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to ask what information we have collected. We honor these requests regardless of your location. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe. We will never treat you differently for exercising a privacy right.

Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Links to Other Websites

This site links to other websites, including client sites and third-party services. We are not responsible for the privacy practices of other sites, and we encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time. The effective date at the top reflects the latest revision. Material changes will be posted on this page.

Contact Us

Questions or requests about this policy or your information:
Roundbox Creative, LLC
2875 S Orange Ave, Suite 500/605
Orlando, FL 32806
trace@roundboxcreative.com