Website Support When You Need It
We care for our clients so we are always available for support. With our teams on the East and West coasts, we are available for you!
A Great Website Project Centers Around A Great Process
Our maintenance specialists have experience with a variety of platforms and aren’t afraid to jump in to any CMS you may be using. While our primary platform of choice is WordPress, we understand the structures and architecture of content management systems and the intricacies of navigating most systems.
Monthly commitments not for you? We also provide hourly maintenance billed in 5 minute increments. Just send us your request and we can get it taken care of for you within 2 business days!
Website Maintenance Packages
Standard
$ 349
Per Month- 2 Hours maintenance per/month
- Rapid Response (24-48 hrs)
- Create or Update HTML Pages
- Add, Edit Images and Videos
- WordPress Software Updates
Enhanced
$ 599
Per Month- 5 Hours maintenance per/month
- Bankable Hours Service*
- Rapid Response (24-48 hrs)
- Create or Update HTML Pages
- Add, Edit Images and Videos
- Website Uptime Monitoring**
- WordPress Software Updates
Pro
$ 1,199
Per Month- 10 Hours maintenance per/month
- Bankable Hours Service*
- Rapid Response (24-48 hrs)
- Create or Update HTML Pages
- Add, Edit Images and Videos
- Website Uptime Monitoring**
- Malware and Hacking Firewall Protection
- PHP/mySQL Custom Development
- WordPress Software Updates
Website Updates
Website updates consist of: Addition, Subtraction, and Editing of all text, images, videos, audio, multimedia and other types of content on an existing website. Addition includes creating and linking to a menu, a new page with new content. Subtraction includes removing any pages, and their menu links from your website, whether to be used again at a later date, or permanently removed. Editing consists of changing existing text on any page, and updating all menu items and or links for that page.
* Bankable Service Hours
Almost every business has a busy time and a slower time. You might need more edits and changes done on your site some months (for special events, marketing, etc.) than others. We will bank any unused hours from your maintenance package into the next month up to 3 months. For Example: If you have a small business web maintenance package and only use 2 hour in the 1st. month, and then 2 hours in the 2nd. month, you can bank unused hours and transfer total 2 hours to 3rd. month. Hours will not roll over to the fourth month.
** Website Uptime Monitoring
No one likes to find out that their website has crashed and customers are not able to view your services and/or products. With our uptime monitoring, your website is pinged every 2 minutes and if there is an issue, our alarms go off. We are able to jump into action and take care of the issue with minimal downtime.
